“Omniserp” refers to Omniserp d.o.o., a company registered with the Commercial Court in Zagreb with the registration number (MBS) 080944688, with its principal place of business at Kutinica 3, Kutina, and/or any branch office established by Omniserp.
“Services” refer to the products and/or services developed by Omniserp, including conceptual and intellectual solutions exclusively owned by Omniserp.
“Client” refers to any natural or legal person who orders products or services from Omniserp and is responsible for the payment of invoices issued by Omniserp.
1. Services
Omniserp d.o.o. provides digital marketing services, including but not limited to SEO, content marketing, social media management, PPC, and web design. The scope of services is defined in individual agreements between Omniserp d.o.o. and each client.
2. Client Responsibilities
a) Provide necessary access, information, and approvals required for service execution.
b) Ensure that all provided materials (text, images, links, etc.) do not infringe on third-party rights.
c) Timely communication and collaboration to prevent project delays.
3. Payments & Fees
a) Fees are specified in the service agreement and must be paid as per the agreed schedule.
b) Late payments may incur additional charges or service suspension.
c) All fees are non-refundable unless explicitly stated otherwise.
4. Intellectual Property
a) Any content, reports, or deliverables created by Omniserp d.o.o. remain our property until full payment is received.
b) Upon full payment, intellectual property rights may be transferred to the client unless otherwise stated.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information exchanged during the business relationship.
6. Service Limitations & Disclaimer
a) Omniserp d.o.o. does not guarantee specific results (e.g., search engine rankings, conversion rates).
b) We are not liable for third-party changes (e.g., search engine algorithm updates) that may impact performance.
c) Any unauthorized modifications to our work may void any warranties or guarantees.
7. Termination
a) Either party may terminate the agreement with written notice as per the agreed terms.
b) If services are terminated before project completion, fees for work performed up to termination remain due.
c) Upon termination, all outstanding invoices must be settled within the agreed period.
8. Liability & Indemnification
a) Omniserp d.o.o. is not liable for indirect, incidental, or consequential damages resulting from our services.
b) Clients agree to indemnify and hold Omniserp d.o.o. harmless from any claims arising from provided materials or misuse of services.
9. Governing Law
These Terms shall be governed by the laws of Croatia. Any disputes shall be resolved in the courts of Zagreb.
10. Amendments
Omniserp d.o.o. reserves the right to update these Terms at any time. Clients will be notified of significant changes.
For inquiries, contact us at legal@omniserp.com
